Security Operations

Security Operations
Center Services

CrowNight delivers fully managed and co-managed SOC capabilities — from SIEM deployment and tuning to 24/7 threat monitoring, custom use-case engineering, and advanced log source integration. We operationalize your security stack and keep it performing at peak precision.

SOC Performance Metrics

<15 min Mean Time to Detect (MTTD)
🛡️
24 / 7 / 365 Continuous threat monitoring
📊
98% Alert triage accuracy rate
🔧
100+ Custom use cases deployed

What We Deliver

Core SOC Capabilities

Our SOC service model combines platform expertise, detection engineering, and operational maturity to give your organization enterprise-grade visibility from day one.

🖥️

SIEM Deployment & Architecture

End-to-end deployment of enterprise SIEM platforms tailored to your infrastructure, data sources, and compliance requirements.

  • Platform selection and sizing (Splunk, Elastic, IBM QRadar, Microsoft Sentinel)
  • Distributed and cloud-native architecture design
  • Data ingestion pipeline configuration
  • Index optimization and retention policy setup
  • High-availability and disaster-recovery configuration
🔁

SIEM Enhancement & Tuning

Performance and fidelity improvement of existing SIEM environments — reducing noise, increasing detection coverage, and improving analyst efficiency.

  • Baseline correlation rule audit and rationalization
  • False-positive suppression and alert threshold tuning
  • Field extraction and normalization improvements
  • Search Performance Optimization (SPO)
  • Data model and CIM alignment
📋

Custom Dashboards & Reports

Purpose-built dashboards and scheduled reports that surface the metrics your analysts and executives actually need.

  • SOC analyst operational dashboards (alert queue, MTTD, MTTR)
  • Executive security posture reporting
  • Compliance dashboards (PCI-DSS, ISO 27001, NCA ECC)
  • Threat trend and incident analytics boards
  • SLA and KPI tracking panels
⚙️

Custom Use Case Engineering

Detection logic built to match your threat model — not generic vendor defaults. We write, test, and tune use cases aligned to MITRE ATT&CK.

  • MITRE ATT&CK framework mapping and gap analysis
  • Threat-led use case design and prioritization
  • Detection-as-Code (DaC) rule development
  • Behavioral analytics and anomaly detection rules
  • Use case lifecycle management and versioning
🔌

Custom Log Source Parsing

Integration and normalization of any log source — including legacy, custom, and proprietary systems — into your SIEM's data model.

  • Custom parser development (regex, grok, field transforms)
  • Proprietary application log integration
  • OT / ICS / SCADA log normalization
  • CEF, LEEF, JSON, Syslog, and custom format support
  • Log source health monitoring and gap detection
📡

Continuous Threat Monitoring

Around-the-clock analyst coverage to detect, triage, investigate, and escalate security events across your full environment.

  • 24/7 alert monitoring and triage
  • Incident investigation and root cause analysis
  • Threat hunting across historical event data
  • IOC enrichment via threat intelligence feeds
  • Escalation playbooks and SOAR-integrated response

Detection Engineering

Use Case Development Process

Every use case we build follows a structured engineering lifecycle — from threat modelling to production deployment and ongoing tuning.

  • Threat intelligence–driven scoping aligned to your industry vertical
  • ATT&CK technique mapping with coverage gap analysis
  • Logic authoring with unit testing against real event samples
  • Staged rollout: shadow mode → alert mode → automated response
  • Continuous tuning based on analyst feedback and false-positive metrics
  • Full documentation: logic, data sources, analyst runbook, ATT&CK mapping
use_case_schema.json — CrowNight Detection Engine
// Use Case: Lateral Movement via Pass-the-Hash
"use_case_id": "CN-UC-0042",
"mitre_technique": "T1550.002",
"platform": "Splunk / Elastic",
"data_sources": [
  "WinEventLog:Security",
  "EDR:ProcessEvents",
  "AD:AuthenticationLogs"
],
"severity": "CRITICAL",
"false_positive_rate": "<2%",
"response_playbook": "PB-IR-LM-001",
"status": "PRODUCTION"

Engagement Model

How We Onboard Your SOC

A structured onboarding process that gets your SOC fully operational in under two weeks.

01

Discovery & Environment Assessment

We audit your existing log sources, infrastructure topology, current SIEM state, detection coverage, and analyst workflows. We identify gaps and define the scope of deployment or enhancement.

02

Platform Architecture & Log Onboarding

We design or optimize your SIEM architecture, onboard all log sources, develop custom parsers for non-standard data, and validate ingestion fidelity across all data streams.

03

Detection Engineering & Dashboard Build

Custom use cases are authored, tested, and deployed. Dashboards and reporting are built for analyst, management, and compliance audiences. SOAR playbooks are wired to priority detections.

04

Go-Live & Continuous Operations

The SOC goes live with 24/7 monitoring coverage. Analysts triage alerts, run investigations, execute response playbooks, and provide regular threat reporting. Use cases are tuned continuously based on operational feedback.

Supported Platforms

SIEM & SOC Technology Stack

CrowNight engineers are certified across the leading SIEM, SOAR, and EDR platforms.

Splunk EnterpriseSIEM / SOAR (SOAR)
Elastic SIEMELK Stack / Elastic Security
IBM QRadarSIEM / UBA
Microsoft SentinelCloud-native SIEM
Cribl StreamLog pipeline & routing
CrowdStrike FalconEDR / XDR
SwimlaneSOAR / automation
FidelisNDR / deception

What You Receive

SOC Service Deliverables

Every CrowNight SOC engagement produces documented, operational artifacts your team can own and build on.

01

SIEM Architecture Document

Full technical design of your SIEM deployment — topology, data flows, index strategy, and retention policies.

02

Detection Use Case Library

All custom-built use cases with ATT&CK mapping, logic documentation, data source requirements, and tuning history.

03

Custom Dashboards & Reports

Analyst dashboards, compliance reports, and executive summaries — all configured and documented for handover.

04

Log Source Parser Catalog

All custom parsers with field mapping documentation, extraction logic, and test case outputs.

05

Analyst Response Playbooks

Step-by-step investigation and response procedures for each deployed use case, SOAR-ready format.

06

Monthly SOC Health Report

Operational metrics: alert volumes, MTTD/MTTR, top detection categories, tuning actions, and recommendations.

Ready to Operationalize Your SOC?

Let CrowNight engineers assess your current SIEM environment and build a deployment or enhancement plan tailored to your threat landscape and compliance requirements.